PLATFORM AND SERVICES INFORMATION

Below you will find the status of our platforms and services. If a service is not accessible, you will find more detailed information here:

Websites

There are currently no issues to report.

Bank account and trading services

There are currently no issues to report.

Bank account and Forex services

There are currently no issues to report.

Bank account and ePrivate Banking services

There are currently no issues to report.

Need help?

Should you need further information, please do not hesitate to contact our Customer Care Service

Switzerland: from Monday to Friday, 8:00 am to 10:00 pm: 0848 25 88 88 or +41 44 825 88 88

United Kingdom: from Monday to Friday, 8:00 am to 6:00 pm: +44 (0) 20 7186 2600

Dubai: from Sunday to Thursday, 8:30 am to 5:30 pm: +971 4 381 0000

Hongkong: Chinese Toll Free: 4000 850 999, phone +852 3902 0000